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1. How do I arrange ground transportation such as taxis, rental cars, or limousines?
2. Which hotels provide complimentary transportation to / from the airport?

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1. What is mediation?
2. Why should you use mediation?
3. What is the Divorcing Parents Program?
4. Are all cases appropriate for mediation?

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1. Who picks up dead animals?
2. Do I have to buy a pet license?
3. What is the process for adoption?
4. How do I make a complaint about a barking dog?
5. What should I do if my dog gets lost?

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1. Can the county attorney help me with my legal problem?

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1. What are the requirements for registering to vote?
2. How do I register to vote?
3. Do I have to register to vote again when I move?
4. How do I know if my application was approved?
5. Can my registration expire?
6. Am I eligible to vote?
7. What are my voting options?
8. When can I vote absentee my mail?
9. What identification is required to vote?
10. Can I use my college or university photo ID card?
11. What happens if I am at the polls on Election Day and I do not have my photo ID?
12. What if I do not have acceptable photo ID?
13. How does the voting process work in Georgia?

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1. What is the least amount of slope a shingle roof can have?
2. How deep and wide must my house footings be?
3. What rooms require arc-fault circuit protection in a dwelling?
4. What is the minimum size required for a commercial kitchen grease trap?
5. How is the number of plumbing fixtures calculated for a commercial project?
6. What is the minimum size service disconnect required for a dwelling?
7. What is the minimum distance required between commercial intake and exhaust openings?
8. Can plastic duct be used as a clothes dryer exhaust duct?
9. Why is the gas pipe inside my house required to be larger in diameter than the one from the supplier?
10. What is the minimum depth required for buried (yard) gas piping?

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1. How do I obtain a special event permit and how much does it cost?
2. How do I obtain a sidewalk café permit and how much does it cost?
3. How do I obtain a sidewalk vending permit and how much does it cost?
4. How do I obtain a publication rack permit and how much does it cost?
5. Can I use government facilities for personal use such as meetings, receptions, etc.?
6. How far in advance should a special event application be submitted?
7. Do I need a permit from the Health Department for sidewalk vending?
8. Do I need a permit if I want to vend on private property?

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1. Who is my commissioner?
2. Which district do I live in?
3. How do I contact my commissioner?
4. Where is City Hall located?

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1. How do I become a notary public?
2. I’ve been called for jury duty and can’t make it. What should I do?
3. Can I write a personal check?

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1. How do I report a suspected code violation?
2. Do I have to give my name to report a suspected code violation?
3. As a tenant, can I report property maintenance violations in my apartment or rental home?
4. Who do I speak with regarding a warning notice that I received?
5. Can I place signs along the roadside?
6. Can I keep chickens on my property?
7. My neighbor does not follow the neighborhood covenants, can CPD do something about this?
8. What is considered a junked vehicle?
9. What can I do if vehicles are illegally parked on my street?
10. How do I request a fence permit?
11. Do I need a permit if I am a roadside vendor?
12. How do I obtain information regarding code violations?
13. How can I obtain information regarding my case?

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1. How can I obtain a death certificate or autopsy report?
2. What is a pending case?
3. Who can authorize the release of remains after an investigation?

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1. When is inmate visitation and who can visit?
2. How do I send money to an inmate housed at Athens-Clarke County Corrections?
3. Can I send a package to an inmate?
4. What type of inmate is housed at the prison?
5. Who determines an inmate’s release from prison?
6. How can I get an inmate moved closer to me or farther away from my community?

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1. What is the purpose of the Downtown Infrastructure & Streetscape project?
2. What are the benefits of the Downtown Streetscape & Infrastructure project?
3. How is this infrastructure and streetscape project funded?
4. Who is in charge of the construction?
5. What streets will be affected by this project?
6. How long will the project last?
7. Why is the work being done in two phases?
8. How will this project affect downtown traffic?
9. Will I still be able to park on the street during the project?
10. What about special event weekends like graduation or Twilight Criterium?
11. What will happen to the trees in the project area?
12. Why are the trees being removed?
13. Will the trees be replaced?
14. When will the trees be removed?
15. Will businesses remain open during the project?
16. What time(s) of day will workers be present during the project?
17. Does this project include work on the weekends?

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1. Does Athens-Clarke County have tornado sirens?
2. Why can’t I hear the warning sirens in my house?
3. What type of weather radio should I get?
4. How can I find out about the shelter that is nearest to my home?
5. How can I receive emergency alerts for Athens-Clarke County?

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1. How do I do business with the Athens-Clarke County Unified Government?
2. What kind of information is needed when applying for a Business Occupation Tax Certificate?
3. What forms of payment do you accept?

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1. How can I get a burn permit?
2. Do the fire stations have community rooms available for public use?
3. Can I book a birthday party at the Fire Department?
4. Does the Fire Department inspect child safety seats?
5. What is the ISO rating for Athens-Clarke County?
6. Where are the fire stations located?
7. I need to know which fire station services a location.

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1. Can I burn my leaves, trash, etc., on private property in Athens-Clarke County?
2. Is there a charge for plans review in Athens-Clarke County?
3. How do I get a copy of a fire report?
4. Who do I call if I think a building has a fire hazard?
5. How do I schedule a fire safety talk with someone in the Fire Department?
6. How can I receive a smoke detector?

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1. How do I file a fair housing complaint?
2. How do I find help to stop foreclosure?
3. Does my organization qualify for exemption from federal income tax?
4. Is this the Section 8 Rental Assistance Office?
5. Who can help me fix my house?
6. Where can I buy a new home?
7. Do you have any HUD homes for sale?
8. Where can I find more information about administering a CDBG funded project?

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1. Can I submit a paper application?
2. Do I need to have an e-mail address?
3. How do I know if I am qualified for a position?
4. May I submit a resume, cover letter, or other supporting documents?
5. Will I need to submit an application for each position of interest?
6. What time of day are applications due on the deadline date?
7. What is the selection process?
8. How do I check the status of my application?
9. When are new jobs posted?
10. Can I express interest in a position not currently listed?

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1. Do I have to bring my child to court if he/she is in school?
2. Does the Juvenile Court perform weddings?
3. Does the Juvenile Court handle private custody matters?

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1. What items can I bring to Keep Athens-Clarke County Beautiful (KACCB) for recycling?
2. Where are you located?
3. Do you sell compost bins?
4. What is Adopt-A-Highway?
5. What is the Adopt Athens program?
6. Does it cost money for an organization to adopt and maintain an area?
7. What if I’m not involved with an organization that has an adopted space, but would still like to volunteer my time with community cleanups?
8. Does Keep Athens-Clarke County Beautiful (KACCB) loan tools to the community?
9. How do I get recycling bins?
10. How do I get recycling service in my apartment complex?
11. Where can I donate materials locally for reuse?
12. Where can I take aluminum cans and/or other scrap metal for recycling?
13. Where can I take electronics for recycling and reuse?
14. Where can I recycle hardback books and paperback books?
15. Where can I recycle cooking grease?
16. What plastics are recyclable and why?
17. Do you take pizza boxes or paper plates?
18. Is there a place I can find info online about recycling statistics?

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1. Do I need a permit to remove trees from my property?
2. My neighbor has a dead or dangerous tree. Can you make them remove it for me?
3. How frequently are the road edges mowed?
4. Who mows the state highways?
5. Where do I report a dump site?
6. Where do I report signs or intersections that are obstructed by vegetation?

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1. How do I obtain a Program and Events Guide?
2. Does Leisure Services have dog parks?
3. Is there a cost to visit the parks?
4. Where are the pools?
5. When are the pools open?
6. When are the splash pads open?
7. How much does it cost to go to a pool or a splash pad?
8. When is summer camp information posted?
9. When does summer camp registration take place?
10. How do I apply to work at a camp?
11. Are dogs allowed in the parks?
12. Is there a charge to visit a dog park?
13. What facilities have walking paths / trails?
14. How do I report a maintenance concern or problem at a park, playground, or any Leisure Services facility?
15. When does program registration take place?
16. Where is registration?
17. Are programs open to those who are not Athens-Clarke County residents?
18. How do I withdraw from a program?
19. Are refunds allowed?
20. How can I volunteer?
21. How can my organization volunteer for a park cleanup day?
22. How do I rent a picnic pavilion?
23. How do I rent a meeting room?
24. How can my organization rent the Leisure Services Showmobile?
25. Are scholarships available for the programs you offer?
26. How do I apply for a scholarship?

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1. How do I get a hearing time/date changed (ask for a continuance)?
2. Can I file an Answer by fax?
3. In case of bad weather, how will I know if the Magistrate Court is closed?

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1. How do I get an official proclamation issued for an event or a group?
2. Is the mayor a full-time position?
3. What does the mayor get paid?

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1. Do I need a permit for a fence?
2. Do I need a permit for a storage shed?
3. May I operate a business out of my home?
4. How does the Planning Department provide notice to the public about zoning & development issues?
5. What kinds of projects require public notification?
6. If I have received a public notice, how do I find out more information about that specific project?
7. How can I comment on a proposed project?

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1. How can I comment on a proposed project?
2. How does the Planning Department provide notice to the public about zoning & development issues?
3. What kinds of projects require public notification?
4. If I have received a public notice, how do I find out more information about that specific project?

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1. Are all buildings in historic districts necessarily historic?
2. May I make changes to my property if it is included in a local historic district?
3. What might happen to the value of my property if it is included in a local historic district?
4. Will inclusion in a local historic district affect how I may use my property?
5. Do I have any say as to whether my property is included in a local historic district?
6. If my property is included in a local historic district, will I have an opportunity to request that it be removed?
7. Where can I go for assistance in developing design changes that will be appropriate for the historic district?
8. If I am unhappy with a decision made by the commission concerning my Certificate of Appropriateness Application, may I appeal?

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1. Who can sign up for NNI (Neighborhood Notification Initiative) notifications?
2. What kinds of projects are sent through the NNI?
3. What information is included in NNI notifications?
4. When do I receive NNI notifications?
5. What is the difference between NNI neighborhoods and overlay areas?
6. What is early NNI notification?
7. Will my email address be accessible to all members of the NNI?
8. How do I register my neighborhood with the NNI?
9. Who defines the boundaries of a neighborhood for the NNI?
10. When is a petition required to register a neighborhood with the NNI?

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1. How does “Plans Review” work?
2. How do I know if my project requires Plans Review?
3. Do I have to attend the Plans Review meeting?
4. I submitted for Plans Review, but my plans weren’t approved. Now what?
5. I feel lost. What other resources are available to help out in the Plans Review process?

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1. Do I need a permit to remove trees from my property?
2. My neighbor has a dangerous tree; can you make them remove it for me?
3. Why aren't businesses keeping trees when they develop?
4. Can someone come and take a look at my tree?
5. Are trees in historic districts protected?
6. Can you recommend a tree service for me?
7. Are the utility companies allowed to prune my trees?
8. What kind of tree should I plant?
9. When is the best time to plant a tree?

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1. What are the first legal steps I should take after someone dies?
2. Do I need to have a lawyer?

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1. Who is eligible to serve as the administrator?
2. Who decides who will be the administrator?
3. Who receives notice of the petition for appointment of an administrator?
4. What are the responsibilities and powers of an administrator?
5. Must the administrator post bond?
6. How do I determine the heirs of someone who has died?

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1. What if my family member or the person that I'm concerned about refuses treatment and is causing serious problems?
2. Is there any other way to have a person admitted involuntarily to a hospital on an emergency basis?
3. What happens next, after emergency admission to the hospital?
4. When does Probate Court have jurisdiction over this type of case?
5. What if the person has not yet reached the crisis stage and is not an immediate danger to herself or someone else?
6. What happens if the court rules that an evaluation is warranted?
7. How long can the court-ordered treatment last?
8. What is the procedure for appealing the judge's decision?

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1. If I die, will the state get all of my money?
2. Should I have a living will so that my family will not have to probate my estate?
3. If I have a will, is my estate in good order?
4. Can I prepare my own will?
5. Can I avoid probate?

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1. What is the acceptable form of payment?
2. Where is the new office located? What is it near?
3. What time does the office open / close? When do the reports start?
4. How do I make out the money order?
5. What is your mailing address?
6. How do I find a substance abuse evaluator in my area?
7. What time / date / place / duration / cost is the Victim Impact Panel (VIP)? What do I have to take with me?
8. What is your fax number?
9. Are you open on holidays?
10. Are you felony probation? What is that phone number / location?
11. Can a friend / relative bring in my payment?
12. Can I fax in a payment?
13. Can you recommend a DUI school?
14. Do you accept credit or debit cards for payment?

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1. Can I list an event on ACTV?
2. Can I contact the Public Information Office if I have a question about the Athens-Clarke County Unified Government?
3. What if I have a question about the Georgia or United States government?

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1. Can Athens-Clarke County regulate the price of cable?
2. Does Athens-Clarke County have any control over internet service?
3. Why doesn't my TV provider offer certain channels?
4. Why is there no cable competition for Charter?
5. What happens if I have a complaint about a video company?
6. How does the move to statewide franchise for Charter change the complaint procedure?
7. How does the move to statewide franchise affect AT&T's video offerings?
8. What are the concerns with AT&T's U-Verse treatment of PEG channels?

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1. When can I water outside?
2. What is Athens-Clarke County doing to control lead in our drinking water?
3. What is a stormwater fee and why do I have to pay it?
4. How often am I billed for water / sewer service?
5. How often are water meters read?
6. Should I continue to pay my water bill if my meter is not functioning properly, I am disputing a balance, or I have an adjustment pending?
7. What happens if my water bill is not paid by the due date?
8. Where can I pay my water bill?
9. Why is my water bill so high?
10. How can I reduce my water bill?
11. We’re using less water but it costs more. Why?
12. Why are there tiered water rates?
13. What is a Winter Average (WA)?
14. What is the monthly customer service fee on my water bill?

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1. When I turn on the faucet, the water sputters. Why?
2. The water is discolored. What should I do?
3. Why does my water have a strong smell?
4. What should I do if my water pressure is low?
5. Do I need to clean out my faucets?
6. Do I need to clean appliances?
7. My refrigerator has a water dispenser/ice maker. Do I need to clean them?
8. Do I need to do something for the water softener?
9. I have a water treatment unit for the house. Does it need special care?
10. I already drank the water. Will I get sick?
11. Is it safe to water my garden and house plants?
12. Do I need to worry about my fish or aquatic pets (e.g., reptiles, frogs)?
13. Should water pitchers with a filter/dispenser be cleaned?

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1. Do I have to pay for the new meter?
2. When will my new meter be installed? Do I have to be home?
3. Who will install the meter?
4. Will my water service be interrupted during installation?
5. Will my water bill increase?
6. What if there is a leak at the meter or any problem after the meter has been installed?

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1. What is backflow-prevention?
2. What can cause backflow to happen?
3. Why am I responsible for backflow-prevention?
4. Are all residential homes required to have backflow devices?
5. How does Athens-Clarke County track the inspections?

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1. Where does my drinking water come from?
2. What is Athens-Clarke County doing to control lead in our drinking water?
3. How do I know that our tap water is safe to drink?
4. Why is our drinking water fluoridated?

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1. Why visit the Drinking Water Treatment Plant?
2. Why visit the Water Reclamation Facility?
3. How can I schedule a tour?
4. When can I come for a tour?
5. How long will a tour last?
6. What ages are the tours appropriate for?
7. How many people can I bring with a group?
8. Do I need to bring chaperones with my school group?
9. What if it rains the day of my trip?
10. What should I wear for the visit?
11. Can we eat lunch at the facility?
12. Can my group receive an educational program along with a tour?
13. Is there assistance for transportation costs associated with ACC school buses?
14. Is there a fee for taking a tour?
15. What if I am running late or need to cancel my scheduled tour?
16. Are restrooms available at the tour sites?
17. Smile! Can we take your picture?
18. Where is the JG Beacham Drinking Water Treatment Plant located?
19. Where is the Cedar Creek Water Reclamation Facility located?

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1. How do I know if I have a septic system?
2. How often should I pump my septic system?
3. Do additives help my septic system?
4. Is it expensive to have a septic tank pumped?

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1. What are the visitation hours at the Clarke County Jail?
2. What are the public services and fees offered by the Sheriff's Office at the Clarke County Courthouse?
3. What am I prohibited to bring into the Clarke County Courthouse?
4. When may attorneys and professionals visit at the jail?

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1. How do I get a recycling roll-cart / bins?
2. How do I know who my garbage and recycling collector is?
3. My garbage / recycling wasn’t picked up, who do I call?
4. Single stream recycling, what is it?
5. Where can I recycle cooking grease?
6. Do I throw batteries in the trash?
7. Where can I recycle CLFs (corkscrew light bulbs)?
8. Is there any place to recycle styrofoam?
9. What do I put my recyclables into?
10. Can I put plastic bags in my curbside / drop-off bin?
11. What plastics can I recycle in Athens?
12. Can pizza boxes be recycled?
13. Where can I recycle my broken TV?
14. Can I recycle electronics curbside or at a drop-off site?
15. Is a smaller roll-cart sizes available?
16. What if I have more recyclables than can fit into my bins /roll-cart?
17. Can I place additional recyclables in bags next to my bin?
18. I live in the GSD(General Service District), can I recycle my items single stream?
19. What day will my recyclables be collected?
20. Shredded paper-is it not recyclable?

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1. Do I have to buy an official recycling bin to collect recyclable material inside my business?
2. Do you expect me to root around in the garbage after my customers and pull out recyclable material?
3. I live in a condominium; does my property manager have to comply with this ordinance or do I?
4. I operate a small business that doesn’t generate much trash or recyclables. What I do generate I take home with me and use my residential collection service. Does the ordinance apply to me?
5. I run a small business out of my home. Does this ordinance apply to me?
6. If the county is making me provide recycling containers, why won’t they pay for them?
7. My office is in a building with multiple other business offices. I don’t pay a trash bill; does this ordinance apply to me?
8. My spouse and I each run a separate business out of the same address; do we need two different plans?
9. So I have to provide recycling collection at my business. Where do I start?
10. We’re a church. Does this ordinance apply to us?
11. What resources are available to help me comply with the ordinance?

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1. What types of yard waste are picked up?
2. What types of yard waste are not picked up?
3. What do I do with my yard waste?
4. How much can be picked up?
5. When will my items be picked up?
6. What happens to the leaf and limb material collected by the Athens-Clarke County Solid Waste Department?
7. How often does the Solid Waste Department collect leaf and limb material?

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1. What is single stream recycling?
2. How and where can I recycle plastic bags?
3. I thought shredded paper was recyclable. Why not?
4. Batteries and light bulbs: where I can recycle them?
5. Can I recycle my pizza boxes?
6. When will my recyclables be collected?
7. Your signs say ‘no plastic bags’; can I put my recyclables in a bag?
8. My roll-cart is full and I I have more recyclables. What do I do?
9. Can I recycle paper cups?
10. Is single stream recycling available throughout all of Clarke County?
11. Plastics are confusing, which ones can I recycle?
12. Can plastic caps and lids be left on containers for recycling?
13. What is a Pay-As-You-Throw garbage collection system?
14. Can I recycle my dog food bag?
15. What is the Waste Minimization Fee?

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1. When will collections start?
2. Will this add to the current sales tax of 7%?
3. What is the SPLOST 2011 Citizens Advisory Committee?

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1. What is the phone number for the Public Defender's Office
2. I was arrested and have questions about my case. Who can I contact to answer my questions before my initial appearance at arraignment?
3. Who do I contact to get a copy of a transcript of a State Court case?
4. I have pending criminal charges. How can I get in touch with the prosecutor?

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1. Why do we have a stormwater utility fee?
2. What is stormwater and why does it need to be managed?
3. What services are funded by money collected from the stormwater utility fee?
4. I saw someone dump something into a stormdrain. Who do I call?
5. I think my bill may be calculated too high, what should I do?

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1. Can I speak or write to Judge Sweat about my case?
2. How can I find out when my next court date is set?
3. I need legal help and can’t afford a lawyer. Can Judge Sweat answer my questions or give me guidance?
4. My divorce case has been filed. How can I get it placed on Judge Sweat’s calendar for a final hearing?

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1. Do I qualify for Felony Drug Court?
2. How do I know if I am legally qualified for Felony Drug Court?
3. How do I get clinically evaluated for the Felony Drug Court?
4. How much does the Felony Drug Court cost?
5. Can I take methadone or Adderall in the program if it is prescribed to me by my doctor?
6. I think my child / spouse needs Felony Drug Court. How do I get them in?
7. How can I find out my probation requirements?
8. How long is the Felony Drug Court Program?
9. How many hours a week does Felony Drug Court take?
10. What if I enter the Felony Drug Court Program but change my mind and don’t want to finish it?
11. What if I am terminated from Felony Drug Court?
12. I want to participate in Felony Drug Court, but I also am a student and do not live in Athens year-round. What should I do?
13. Will I get a dismissal in my case when I graduate from Felony Drug Court?
14. How do I learn more about the Felony Drug Court Program?

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1. Can you provide legal advice?
2. Can I speak directly with the judge if I have a case before them?
3. When is my court date?
4. Who should I contact if I have a question about my case?
5. I need legal advice.
6. When is my court date?
7. Do I qualify for a public defender?
8. Can I talk to the judge about my case?
9. How can I find out my probation requirements?
10. How can I get a new or different court date?
11. Has the judge made a decision in my civil case?

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1. What is a treatment and accountability court?
2. What is the target population of Athens-Clarke County’s Treatment and Accountability Court?
3. What's happening locally in the criminal justice system in regard to mental health treatment?
4. What’s happening in Georgia with courts that work with mental health treatment providers?

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1. What does a law librarian do?
2. What is statutory law?
3. What is case law?
4. What is the difference between law and equity?
5. Are there any organizations for law librarians?

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1. How can I find out who owns a property?
2. Where can I get a copy of my plat or deed?
3. Where can I find information on property taxes?
4. How can I change my mailing address?
5. How do I file for homestead exemption?
6. What is the difference between fair market value and assessed value?

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1. Can I pay online by eCheck?
2. What is this new “title tax”?
3. When does the title tax take effect?
4. Will I still have to renew the registration every year?
5. Is the “birthday tax” going away?
6. Does the title tax apply to new AND used cars?
7. When and where do I pay the title tax?
8. Will I have to pay the title tax all at once? Can I make payments?
9. What if I purchase the vehicle from a Georgia-registered dealer?
10. What if I purchase a vehicle from someone other than a dealer? Like from a friend or neighbor?
11. How much will the title tax be?

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1. What do the times on the transit timetables represent?
2. How can I qualify to ride the Lift?
3. Is bus service available to the Atlanta airport?

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1. Where do I get a driveway or parking permit?
2. Who do I call to report a pothole?
3. Am I allowed to put a dumpster in the street right of way?
4. Under what circumstances do I need a Right-of-Way Encroachment Permit?
5. How can I determine the location of the right-of-way on a given roadway?
6. Does Athens-Clarke County pick up dead animals?
7. Who do I call about a tree that has fallen across my street?
8. Who do I call about a drainage problem?
9. Does Athens-Clarke County clean out driveway pipes?

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1. Under what circumstances do I need a Driveway Permit?
2. What is required in order to obtain a Driveway Permit?
3. What is required in order to obtain a Right-of-Way Encroachment Permit?
4. How do I report a streetlight outage?
5. Who can I contact for assistance with a soil erosion problem?
6. Who can I contact for assistance with a flooding problem?
7. How can I determine if my property lies in a floodplain?
8. How can I determine the location of the right-of-way on a given roadway?
9. Under what circumstances do I need a Right-of-Way Encroachment Permit?
10. What is a FEMA Elevation Certificate, when do I need one, and how can I obtain one for my property?
11. Under what circumstances do I need a Stormwater Management Permit, and how do I obtain one?

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1. Where do I call to report a concern/comment on an Athens-Clarke County vehicle?
2. Does the Athens-Clarke County fleet have any alternative fuel vehicles?
3. What else does Athens-Clarke County do to promote clean air?

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1. Who do I call to report a pothole?
2. Does Athens-Clarke County pick up dead animals?
3. Who do I call about a tree that has fallen across my street?
4. Who do I call about a drainage problem?
5. Does Athens-Clarke County clean out driveway pipes?

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1. How do I get a traffic signal installed?
2. Will a traffic signal reduce crashes at our intersection?
3. How do I get a stop sign installed? (Includes additional signs at existing 2-way stops)
4. Why do I have to wait so long at a traffic signal?
5. So how does Athens-Clarke County time its traffic signals?
6. How do I report a missing or damaged street sign?
7. How can I get my curb painted yellow?
8. What about installing Children at Play signs?
9. Wouldn't additional speed limit signs help to slow traffic?
10. Who maintains traffic signals in Athens Clarke County?
11. Who maintains Flashing School Zone Lights?
12. How do signals for pedestrians work?
13. Is it possible for two conflicting directions of traffic at a signalized intersection to receive green lights at the same time?
14. What happens to Athens Clarke County traffic signals when they lose power?
15. Why does a traffic signal change for no reason when vehicles are not present?
16. What are the cameras at traffic signals for?
17. How much does a traffic signal cost?