Resident Resources

Face Cover Information

The Centers for Disease Control and Prevention (CDC) recommends the use of simple cloth face coverings to slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others.

Cloth face coverings fashioned from household items or made at home from common materials at low cost can be used as an additional, voluntary public health measure.

The cloth face coverings recommended are not surgical masks or N-95 respirators.  Those are critical supplies that must continue to be reserved for healthcare workers and other medical first responders, as recommended by current CDC guidance.

For full details and how-to instructions, visit the CDC "Use of Cloth Face Coverings to Help Slow the Spread of COVID-19" webpage.

CDC cloth mask

Food Assistance

Clarke County School District

  • The Clarke County School District is distributing meals for all children 18 and under in Clarke County. Meals are distributed at several location during the week on Mondays and Thursdays. Each child receives enough food for multiple days. For more information please visit the Clarke County School District food distribution information page.  

Food Bank of Northeast Georgia

  • The Food Bank of Northeast Georgia has partnered with Lyft to provide citizens of Athens-Clarke County free rides to food pantries. Use the code "FOODBANKNEGA" when ordering a ride on the Lyft app to receive a free ride of up to $25. More details, as well as the food pantry schedule, are on their website at

Utilities Assistance

Public Utilities Water Business Office

  • As of March 20, 2020, the Public Utilities Department has stopped non-payment water shut-offs for 60 days. Additionally, the department is not currently charging late fees.

Rent  Assistance

The Ark

  • The Ark is currently providing rent assistance and can be reached at 706-548-8155.


  • Online summary from United States Senator Chuck Grassley (Iowa) on the CARES Act

Additional Hotlines/Warm Lines

Georgia COVID-19 Emotional Support Hotline – 866-399-8938

  • The Georgia COVID-19 Emotional Support Line, staffed by mental health professionals and trained crisis counselors, provides 24/7 free and confidential assistance to callers needing emotional support or resource information as a result of the COVID-19 pandemic.

Georgia Crisis and Access Line (GCAL) – 1-800-715-4225

  • GCAL is available 24/7, 365 days a year, to help you or someone you care for in a crisis.

CARES Warm Line – 1-844-326-5400

  • Available for call or text every day from 8:30 a.m. - 11:00 p.m. for help with substance abuse challenges.

COVID-19 Hotline – 844-442-2681

  • The State of Georgia has a new COVID-19 hotline. If you believe that you are experiencing symptoms of COVID-19 or have been exposed to the novel coronavirus, please contact your primary care doctor or an urgent care clinic. Please do not show up unannounced at an emergency room or health care facility.

Peer2Peer Warm Line – 888-945-1414 (Statewide)

  • The warm line provides Georgians the opportunity to receive peer support over the phone 24 hours a day.