ACCGov & Area Service Updates

ACCGov Updates

  • May 19 - Updated for Solid Waste (italics)
  • May 11 - Updated for Municipal Court
  • May 4 - Updated for Airport, Courts & Courthouse

All departments

  • Closed workstations through Fri., May 22. Non-emergency staff will not report to work during this time, although many will telecommute during the closures. Please call offices and departments for further information, as many phone lines will be staffed remotely. ACCGov will continue to provide essential emergency services such as public safety, emergency response, certain judicial functions, trash collection, and water and sewer services. Most ACCGov services, programs, and offices will be closed during this time.
  • Staff has increased cleaning and sanitizing of all ACCGov facilities, interior spaces at parks, Transit buses, and other vehicles.
  • Hand sanitizer dispensers will be placed at government facilities and on Transit buses as supplies allow.
  • Engaged in ongoing Continuity of Operations planning to ensure provision of vital services to the community.

Airport

  • Beginning Monday, May 3, airport fueling operations will open to all transients and locals. Limits apply.
  • The terminal building remains closed to public gatherings until further notice, including flight training.
  • The Flight Center Terminal will be available for the flying public to use to pay fuel invoices and for restrooms and vending purposes only.

Board of Elections

  • Georgia Secretary of State Brad Raffensperger announced that the Statewide General Primary/Presidential Preference Primary Election has been postponed until June 9, 2020.
  • Early voting will begin on May 18, 2020. Pursuant to O.C.G.A. § 21-2-501, moving the primary election to June 9, 2020 will move the primary runoff to August 11, 2020.

Central Services

  • Central Services will not approve special events permits for use of public property during the remainder of May. The department will continue to accept and review new special events permit requests for the coming months, but will not accept fees or issue final approvals until officials determine it is prudent to do so.

Corrections

  • Corrections has temporarily suspended non-essential programs and visitations to all of its buildings until dates ranging from April 1-10 and will re-evaluate plans at those times.

Courts & Courthouse

  • On May 4, Chief Justice Harold D. Melton of the Georgia Supreme Court extended a statewide judicial emergency until June 13. The courts in Athens-Clarke County and the Western Judicial Circuit will continue to scale back court-related operations through June 13.
  • Clerk of Court for State & Superior Courts
    • Offices are closed to the general public. The public can call 706-613-3190 from outside the door and staff will help them with their judicial emergency.  
    • Access to the deed room is available in one-hour intervals. A sign up sheet is posted on the deed room door. One person will be permitted per interval, and staff will wipe down the public terminal in between each interval.
    • Real estate deeds, liens or plats may be filed online through https://efile.gsccca.org.
    • Real estate records back to 1988 may be viewed and printed at www.gsccca.org.
    • Civil cases can be e-filed through PeachCourt at https://PeachCourt.com.
    • Civil and criminal dockets are available for viewing and printing at www.athensclarkeclerkofcourt.com
    • To contact the clerk of Court for State & Superior Court, call 706-613-3190.
  • Juvenile Court
    • Some dependency hearings are cancelled, but not trials with specific time limits. Contact the court with questions about specific cases.  
    • Children will not be transported unless specifically ordered.
    • No children will be admitted to a Regional Youth Detention Center without judicial approval.
    • Delinquency matters may be continued with consent of all parties.
    • Appearances for dependency adjudications and dispositions will be waived if consented to by all parties.
    • Foster parents, Court Appointed Special Advocates and Guardians Ad Litem may file written reports and be excused from attendance.
    • To contact the Juvenile Court, call 706-613-3300. To contact the Department of Juvenile Justice (DJJ), call 706-369-5610. To contact Department of Family & Children Services (DFCS), call 706-227-7021.
  • Magistrate Court
    • Hearings involving incarcerated individuals at the Athens-Clarke County Jail will be held as scheduled or rescheduled within a short time.
    • All other criminal hearing and all civil hearing will be rescheduled to a hearing date on or after July 2, 2020. New hearing notices will go out in the mail this week for these pending cases.
    • Judges will continue to issue search warrants, arrest warrants, and hold hearings for release of inmates on bail as soon as possible.
    • Weddings that have already been scheduled on Mondays and Wednesdays may have some guest limitations. Please contact Magistrate Court.
    • To contact the Magistrate Court, call the Clerk at 706-613-3310 ext. 5.
  • Municipal Court
    • All cases originally scheduled between March 16 - July 2, 2020 will be rescheduled for a later date. All fine payments and deadlines will be extended to that new date. New notices will be mailed to everyone. Municipal Court will text court reminders and other court updates for those with a valid cell phone number on file.
    • To contact the Municipal Court, please visit www.accgov.com/municipalcourt to reschedule through the online form or send an email to municipalcourt@accgov.com. Your email should include your full name, your complete mailing address, and a telephone number for receipt of text messages. You should receive an email response within a week or 10 days with information about your new court date. You may also call Municipal Court at 706-613-3690, but email communication is preferred.
  • Probate Court
    • New or renewal Weapons Carry License applications will not be processed during the judicial emergency. If your license expires during the emergency period, it will remain valid during the judicial emergency, which expires June 13, 2020 under the Chief Justice’s current order. If the judicial emergency order is extended, we will post the new date the emergency period ends. Licensees will have 30 days after the date the judicial emergency ends to apply for a renewal license.
    • All hearings and trials except those involving liberty or safety concerns will be postponed for at least the next 30 days.
    • Mental health commitment hearings will continue as needed.If you are calling about a mental health crisis, contact the Georgia Crisis and Access Line at 1-800- 715-4225.
    • To contact the Probate Court, call 706-613-3320. For questions regarding filing emergency pleadings please dial extension 6325. If you have a pressing need to apply for a marriage license, dial extension 6321.
  • State Court
    • Juries and jury trials are cancelled. 
    • All matters not involving incarcerated individuals will be rescheduled or continued.
    • Release hearings for incarcerated individuals will be expedited.
    • Parties may request that non-essential matters be conducted via video or teleconferencing.
    • Criminal court search warrants, arrest warrants, initial appearances, and bond reviews will continue as needed.
    • To contact the State Court, call 706-613-3200.
  • Superior Court
    • Juries and jury trials are cancelled. 
    • Grand Jury is cancelled.
    • All matters not involving incarcerated individuals will be rescheduled or continued.
    • Release hearings for incarcerated individuals will be expedited.
    • Parties may request that non-essential matters be conducted via video or teleconferencing.
    • Criminal court search warrants, arrest warrants, initial appearances, and bond reviews will continue as needed.
    • Domestic abuse temporary protective orders and restraining orders will continue as needed.
    • To contact the Superior Court, call 706-613-3190.
  • Weddings
    • For parties seeking to get married at the Courthouse by a judge, the parties must contact the appropriate court. The number of attendees may be limited or the location moved to accommodate appropriate distance.

Finance

  • The Finance Department is closed to walk-in customers. There is a drop box located on the back of the building, to the left of the back door, for any residents who need to leave any paperwork.
  • To contact the Finance Department, call 706-613-3040.
  • The deadline for Business Occupation Tax Certificates has been extended from April 1 until June 1.

Fire & Emergency Services

  • Fire and Emergency Services first responders are using personal protective equipment on emergency responses to minimize exposure and limiting non-emergency exposure to the public by cancelling birthday parties and meetings in fire station community rooms.

Housing & Community Development

  • Housing & Community Development is closed to the general public at this time.
  • Staff is available by phone at 706-613-3155 or by email at hcd@accgov.com.
  • The department continues to receive agency reports digitally.

Leisure Services

  • As of May 18, Ben Burton Park, Memorial Park, and Walker Park (formerly Trail Creek Park) are open.
  • Memorial Park will permit access to fishing, open space, picnic shelters (small gatherings only), and trails for public use. The playground, basketball court, dog park, and Bear Hollow Zoo will remain closed. Restroom access will be limited.
  • Walker Park, formerly Trail Creek Park, will permit access to open space, picnic shelter (small gatherings only), bike trails, and walking paths. Athletic fields are available for self-directed play, but closed for competitive and team use. The outdoor fitness zone, playground, and splash pad remain closed. Restroom access will be limited.
  • Sandy Creek Park will open Tuesday, May 19. Sandy Creek Park will permit access to disc golf, fishing, open space, private dog parks (by reservation), picnic areas (small gatherings only), and trails for public use. The beach, large pavilions, playgrounds, basketball & volleyball courts, and public dog park will remain closed. Restroom access will be limited.
  • Dudley Park, the Firefly, Greenway, and Sandy Creek Nature Center trails will remain open. All other parks and facilities remain closed at this time.
  • Leisure Services-sponsored events, programs, and classes are cancelled through May.
  • Leisure Services plans to open pools and splash pads the weekend of July 4 and hopes to begin all summer camps the week of July 6.
    • All individuals who are currently registered for summer camp or swim lessons in June will be given the option to register for any available July camp or swim session or receive a full refund.
    • The anticipated updated dates for aquatics facilities to be open are July 4 – August 2. After pools close, Trail Creek Splash Pad will continue to be open on the weekends through Labor Day on Monday, September 7.

Mayor & Commission

Police

  • Central Communications Center will continue to receive and triage all calls for service.
  • In cases involving life safety or where other methods of reporting are either unavailable or not feasible, officers will continue to respond in-person. 
  • Where appropriate, residents will be directed to utilize other forms of reporting as opposed to receiving in-person responses. Whenever possible, residents will be encouraged to utilize our online reporting portal to report an incident. In other instances, the resident will be directed to our Telephone Reporting Unit that will document the incident. 
  • Residents should contact the Police by telephone before coming in to stations for routine police services. As much as possible, routine service requests will be handled online or by telephone.
  • For a copy of a police report, call the Records Division at 706-613-3330, option 3.
  • Open Records Requests can be made via police_orr@accgov.com or an online form at www.accgov.com/openrecords.
  • For online reporting, visit www.accgov.com/accpdsubmitreport
  • For non-emergency calls for service, Central Communications Center can be reached at 706-613-3330, option 2.
  • Since the lobby will be closed, live scan fingerprinting for background checks will also be unavailable. If fingerprints are needed, visit https://www.aps.gemalto.com/ga/index.htm for locations that provide this service in the community. 

Public Utilities

  • In order to provide access to clean water for sanitation and hand-washing, Public Utilities will not terminate water service for customers with past due bills for the next 60 days. Residents who have been disconnected for non-payment will have service restored today.

Sheriff’s Office (Jail)

  • Video visitation will be suspended until further notice. The suspension includes contact visitation with inmate workers. 
  • The Jail lobby will be closed 24/7 until further notice and only open to essential personnel. Essential personnel includes employees, medical providers, attorneys, police officers, probation officers, officers from other agencies, professional deliveries, U.S. Mail personnel, and bail bondsmen. One exception is for members of the public who are placing funds on inmate accounts. This does not include personal property deliveries for inmates. 
  • Phone access to inmates will continue and permitted. Inmate phone time will not be interrupted unless affected by routine lockdown or a facility lockdown.

Solid Waste

  • Until further notice, all CHaRM (Center for Hard to Recycle Materials) residential customers must make an appointment before visiting CHaRM by using this online form
  • Until further notice, all landfill customers must make an appointment before visiting the ACC Landfill during weekday hours using this online form.
  • ACC Landfill is open on Saturdays by appointment only using this online form.
  • Downtown garbage and recycling collection will use collection dumpsters that have previously been used for large events and during the pilot project last May. The dumpsters will be emptied daily. All downtown residents and business owners should place all trash and recycling into the proper dumpsters (blue for trash and green for recycling). If customers run out of official ACCGov garbage and recycling bags, this requirement has been lifted during this time. Customers may use any garbage bag available until further notice. For recycling, please use clear bags or place materials loose in the dumpsters. The dumpsters will be located in the following locations:
    • In front of Lay-Z-Shopper (on the Clayton St. sidewalk) 
    • In front of Allgood Lounge (in no-parking zone)
    • In front of Urban Outfitters (near cross walk)
    • In front of Clocked (at curb)
    • Between Boars Head & Wonderbar (alley off of Washington St.)
    • Between Horton’s and Georgia Theatre (Lumpkin St. no-parking zone)
    • Potential additional locations to be added to this list, if needed.

Transit

  • Beginning Monday, April 27, Transit will increase service routes to normal summer service levels. This level of transit service will provide on-street public transit from approximately 7:00 a.m. until 7:00 p.m. daily.
  • All bus routes will operate weekdays EXCEPT Route 23 (Park & Ride) and Route 28 (College Station Express)
  • Routes 12 & 14 will operate hourly
  • Standard weekend schedule of 10 routes on Saturday and Sunday  
    https://www.accgov.com/8848/Nights-Weekends
  • Riders must schedule weekend travel on Route 30 by Friday by calling: 706-613-3430
  • Transit is provided for essential travel to and from a destination. Continuous riding is prohibited.
  • Lift Demand Response services will operate on an medically essential need only basis, no other demand response services will be offered.
  • All Transit services will be offered “Fare Free”.
  • All fixed-route services will be operated “Rear door boarding and debarking” only.
  • “Do Not Cross Barriers” will be placed approximately 10 feet behind the drivers compartment to promote social distancing between bus operators and passengers.
  • A “No Unaccompanied Youth/Riders under 18 without a parent or guardian” policy will be instituted.
  • The Multimodal Transportation Center and Transit Maintenance and Operations Facility will be closed to the public, only Transit employees will be allowed inside.
  • ACCTD Maintence and Operations Facility at 325 Pound Street will be closed to the public.
  • All Flixbus and Megabus Bus Service to/from Athens has been canceled until further notice.

Transportation & Public Works

  • Transportation & Public Works Department buildings will not be open to the public; however, staff is available by phone or email from 8:00 a.m. – 5:00 p.m..
  • Engineering:  Permit applications can be submitted by emailing engineering@accgov.com. Staff will contact applicants when permits are approved and to make arrangements for payment.  Please contact Erica Thomas for questions at Erica.thomas@accgov.com or 706-613-3440. Inspections will be conducted each day. There may be some delays due to reduced staff levels.
  • Traffic: For lane closures, please contact Mike Dunbar at mike.dunbar@accgov.com or 762-400-7837.
  • Streets & Drainage: To report potholes, drainage issues, or a dead animal in the roadway, call 706-613-3465.
  • Stormwater: No in-person payments will be accepted at this time. To make a credit card payment, please use the online service at www.accgov.com/stormwater. To pay by check or money order, please use the drop box locations at the Water Business Office, 124 E Hancock Ave. Please contact billing staff for questions at stormwater@accgov.com.