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It is best to water your plants in the morning when it is still cool. This helps reduce water lost to evaporation.
None of our transmission or distribution lines are lead pipes. Based on institutional knowledge and experience, we have no lead service lines in our system. Athens-Clarke County started using an Ortho-Phosphate blend back in 1991, as a means of corrosion control. Controlling corrosion in lead pipes significantly reduces the possibility of lead leaching into tap water, even in the oldest of homes.To gauge the effectiveness of the corrosion control chemical dosage, quarterly metal coupons (samples) are placed at selected places in our distribution system. At the end of the quarter we remove the coupons and send them to an independent lab which measures the amount of corrosion to the coupons, and the effectiveness of our dosage/treatment.We maintain the pH to between 7.5 and 7.75 to further minimize the possibility of our water being corrosive. pH is a measure of acidity, and the lower the number, the more acidic and corrosive the water is. pH of 7.0 is considered neutral.We have never exceeded EPD Action Levels during decades of sampling.
A stormwater utility fee charges properties in Athens-Clarke based on that property's contribution to the need for stormwater management. The utility uses the amount of impervious surface on a property as the primary basis for the fee. For more information about Stormwater, See the Athens-Clarke County Stormwater Division.
You are billed monthly for your water / sewer usage. View a sample bill.
Residential and commercial accounts are read approximately every 30 days.
Yes. You can work with a customer service representative to determine what the amount of a normal bill is for you and pay this amount each month. For further customer service, please contact the Water Business Office at 706-613-3500.
If you are more than one billing period delinquent and your bill is not paid by the date due shown on the bill, a late fee of 10% will be added to your balance for each month you are delinquent and your service may be terminated.
You can pay your bill online. You may also pay in person, by mail, or by bank draft. Learn more about paying your bill.
If you suspect that your bill is too high, it could be due to leaks in your water system. Water leaks in your home can cost you a lot of money – for example, a toilet leak may waste from 30 to 500 gallons of water per day! Your water meter can be a good detective for finding leaks inside your home. To detect a leak, turn everything off carefully, so no water is being used anywhere in the house. Then look at your meter - if the triangle on your meter is spinning, you have a leak. Check your hose connections, faucets, and toilets. For more information on saving water and money, view Household Water Use Assessment.
You only pay for the water that you use, so by using less water you will pay less. With the tiered-rate structure, if you keep your water use within your Winter Average amount (Annual Average for non-residential customers), you will pay the lowest rate and help keep your costs down. For more information on saving water and money, view Household Water Use Assessment.
A Winter Average (WA) is the average amount of water used during December, January, February, and March of the previous year, or 100 gallons a day (based on a two-person household with an average use of 50 gallons a day per person) multiplied by the number of days in the billing cycle, whichever is greater. The minimum winter average is 3,000 gallons for residential customers. For a more detailed explanation, view our rates.
Most area grocery stores and some chain retail stores such as Target and Walmart offer plastic bag collection bins at their entrance or exit point. They can also be dropped off at our CHaRM site. An additional collection bin is located at the ACC Recycling Facility next to the single stream recycling dumpster. Plastic bags CAN NOT be recycled in curbside roll-carts or at drop off locations.
Bring them to the CHaRM Site at 1005 College Avenue any time Monday or Wednesday from 10am-7pm or Saturday from 8am-12pm. View the list of items accepted at CHaRM here.
Yes. According to Solid Waste Policy SW-004, all private haulers must collect single stream and accept the same items as the ACC Solid Waste Department.
All plastics marked with #1 - #7 such as cups, bottles, jugs, food trays, and tubs, “rigid plastics” – toys, buckets, bins, etc are recyclable, EXCEPT Styrofoam (#6 plastic). The following plastics are also not recyclable: plates, cutlery, and any Styrofoam product. Still confused? Email questions to firstname.lastname@example.org.
If you are an avid recycler, we added the 20/25 gallon trash roll-cart just for you! Contact your hauler today and ask about this cart size. NOTE: The 20/25 gallon trash roll-cart will need to be provided by you, the customer and can be purchased at Lowe's or Home Depot. The ACC Solid Waste Department will provide a sticker to indicate the 20/25 gallon size.
The ACCUG Waste Minimization Fee is collected quarterly from the franchised solid waste service providers, both public and private, in the USD and GSD for both residential and commercial customers. The fee is $0.60/month/residential unit and $1.60/month/commercial entity and is shown as a separate line item on the garbage bill.
The sustainability plan is a long-term communitywide plan that details how we will reduce our environmental impact, grow the economy, and improve the community in which we live. The purpose of this plan is to provide both a big picture vision of where the community is headed in specific goal areas and to identify specific steps that are needed to advance an individual goal. To provide a more complete picture, we are also highlighting big-picture successes our community has accomplished in the pursuit of these goals.
The Mayor and Commission strategic goals and objectives directed staff to “Work with community environmental and transportation groups and Unified Government staff, to define the major components of a sustainability plan and identify benchmarks for success.” Much like how Bike/Pedestrian Master Plan will be very detailed in addressing transportation issues, the sustainability plan provides us with an opportunity to take a closer look at items critical to sustaining our environment.
There are a couple of things that set this process apart from other ongoing efforts. They include:
They remain in effect and are important to guiding our community’s progress. Existing plans like the Greenway Network Plan and the Workforce Housing Study are guiding documents for the development of the sustainability plan. Whenever possible, we have cross-referenced back to these plans. Ongoing plans like Envision Athens, the Bike/Pedestrian Master Plan, and the Downtown Health and Safety Study are more broadly referenced in the sustainability plan. We believe the greatest success is likely to be found where these plans have overlapping recommendations that emerge from their different approaches.
So far, Athens-Clarke County staff from 15 different departments have invested over 1,400 hours reviewing other plans, national best practices, and current progress within the community. They have used this information to draft 64 long-term goals and approximately 650 actions to be completed within the next five years. We now need additional ideas and input to make this plan more complete in its design.
The staff effort so far is just the first step. Because we work so closely with these subject areas, we recognize our community can't be successful in these areas without the contributions of our non-profits, businesses, volunteers, and citizens.
Through the spring and summer of 2018, we will engage with community stakeholders on the eleven subject areas. Following this input, we will compile and refine feedback to develop a plan that more broadly describes the contributions of stakeholders across the community. Ultimately, this compiled data will be converted to a narrative format and shared with the public for additional feedback and editing. It will take up to a year to complete this process.